IT Support Odoo

Confidential Company

Employer Active

Posted 25 min ago

Experience

2 - 8 Years

Job Location

Dubai, Abu Dhabi, Sharjah - United Arab Emirates (UAE)

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide first-line support for Odoo users, troubleshooting issues and escalating complex problems to the appropriate teams.
  • Manage user accounts, permissions, and access within the Odoo system, ensuring data security and compliance.
  • Install, configure, and maintain Odoo modules, ensuring they integrate seamlessly with existing systems.
  • Conduct regular system audits and performance monitoring to identify and resolve technical issues.
  • Develop and maintain user documentation, training materials, and FAQs to empower users.
  • Collaborate with functional teams to understand their requirements and translate them into technical solutions within Odoo.
  • Assist in data migration and integration projects, ensuring data integrity and accuracy.
  • Participate in Odoo upgrades and patching, minimizing downtime and ensuring system stability.
  • Provide on-call support during off-hours to address critical system issues and user emergencies.
  • Stay up-to-date with the latest Odoo features, updates, and best practices through continuous learning.

Desired Candidate Profile

  • Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Has a minimum of 2 years of experience in IT support, with a focus on ERP systems like Odoo.
  • Demonstrates strong proficiency in Odoo modules, including Sales, CRM, and Inventory.
  • Possesses excellent communication skills to effectively interact with users and stakeholders.
  • Has experience in data migration and integration projects.
  • Is fluent in English, with additional language skills considered an asset.
  • Shows a strong ability to work independently and as part of a team in a fast-paced environment.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Confidential Company