IT Support Engineer
Sopra Steria
Employer Active
Posted 20 hrs ago
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Experience
3 - 5 Years
Education
Bachelors in Computer Application(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The IT support engineer's role will be to take charge of:
- Processing IT support requests (incidents)
- Processing requests for resources or services (request)
- Inventory management
- Monitoring and management of IT equipment
- Processing of securing monthly backups
- Daily monitoring of operations (Batch tasks),
- Onboarding/offboarding management
Job Qualifications and Requirements:
- Experience: 3 years minimum in a similar context.
- Good knowledge of Microsoft services (Windows 10/11, O365, Teams)
- Knowledge of service now is an asset
- Rigor and respect for processes and procedures.
- Good interpersonal skills
- Customer service (user) skills
- Adaptability
- Curiosity
- Confidentiality
- A good command of French and English.
- Writing skills
Desired Candidate Profile
Job Qualifications and Requirements:
- Experience: 3 years minimum in a similar context.
- Good knowledge of Microsoft services (Windows 10/11, O365, Teams)
- Knowledge of service now is an asset
- Rigor and respect for processes and procedures.
- Good interpersonal skills
- Customer service (user) skills
- Adaptability
- Curiosity
- Confidentiality
- A good command of French and English.
- Writing skills
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- IT Software
Keywords
- IT Support Engineer
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Sopra Steria
BS is the technology partner of choice for more than 1,500 financial institutions worldwide. The breadth of our offering, the strength of our commitment, and our passion for innovation allow us to support our clients every day in their future projects, but also to contribute to making finance accessible to as many people as possible. Our clients benefit every day from the power of our technologies and software, as well as the expertise of our 3,400 employees. We support them in more than 80 countries around the world.
https://jobs.smartrecruiters.com/SopraSteria1/744000083734185-ingenieur-support-it
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