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Experience
1 - 3 Years
Monthly Salary
AED 2,500 - 3,500 ($676 - $946)
Job Location
Education
Bachelor of Technology/Engineering(Computers)
Nationality
Indian
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide first-line support for hardware and software issues, ensuring swift resolution to maintain productivity.
Monitor and manage IT systems and networks, proactively identifying potential issues before they escalate.
Install, configure, and maintain operating systems and applications, tailoring setups to meet user needs.
Document troubleshooting processes and solutions to create a comprehensive knowledge base for future reference.
Desired Candidate Profile
- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
- Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are advantageous.
- Minimum of 2-3 years of experience in an IT support role or help desk environment.
- Experience in troubleshooting Windows and macOS operating systems, as well as common software applications.
Employment Type
- Full Time
Company Industry
- Engineering Design & Consulting
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Systems Support Engineer
- Help Desk
- System Configuration
- Cybersecurity
- Desktop Support Technician
- IT Support Analyst
- Troubleshooting
- Technical Support Specialist
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Zybrox General Trading
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