IT Service and Asset Management System Engineer
TjDeeD Technology
Posted on 8 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- Participate in the end-to-end implementation of ITSM and ITAM solutions, including requirements gathering, solution design, deployment, and post-implementation support.
- Configure and customize Ivanti Service Manager to meet business needs and industry best practices.
- Assist in designing scalable ITSM and ITAM architectures that support operational and business goals.
- Support the integration of ITSM and ITAM systems with existing IT infrastructure to ensure data consistency and process alignment.
- Apply ITIL-based processes for incident, change, asset, and service catalog management.
- Identify opportunities for process improvements, automation, and optimization within ITSM and ITAM workflows.
- Collaborate with cross-functional teams to resolve technical challenges and contribute to IT initiatives.
- Stay updated on emerging trends and technologies in ITSM, ITAM, and related fields.
- Share knowledge and contribute to team development and best practices.
Desired Candidate Profile
Qualifications:
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 2+ years of experience in ITSM and ITAM solution development, implementation, and support.
- Solid understanding of ITIL principles and best practices; ITIL Foundation v4 certification is required.
- Experience working on ITSM and ITAM solutions in medium to large environments.
- Strong skills in system integration, data migration, and process automation.
- Good problem-solving and analytical abilities, with a proactive approach to addressing technical issues.
- Strong communication and interpersonal skills for effective collaboration across teams.
- A commitment to continuous learning and professional growth.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- IT Service And Asset Management System Engineer
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