IT Helpdesk Manager
Michael Page
Employer Active
Posted 9 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Description
Ownership of user services and access controls
Ensuring consistent service quality and user experience
Managing support and service delivery teams
Acting as a bridge between IT and business users
The Successful Applicant
12-15+ years' experience in user services or service management
Current banking experience in the GCC is essential
Strong stakeholder-facing and service leadership skills
Experience operating in regulated environments
What's on Offer
Highly visible role with direct business impact
Opportunity to standardise and mature user services
Leadership position within a growing IT function
Desired Candidate Profile
12-15+ years' experience in user services or service management
Current banking experience in the GCC is essential
Strong stakeholder-facing and service leadership skills
Experience operating in regulated environments
Company Industry
Department / Functional Area
Keywords
- IT Helpdesk Manager
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