IT Help Desk Support

OROUBA For Food Industry (Basma)

Posted on 11 Sep

Experience

2 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the Role:
We re looking for someone to support our employees with routine IT issues. You ll help set up equipment, fix problems, and make sure everything runs smoothly so our team can work without tech interruptions.
Key Responsibilities:
Diagnose and resolve hardware, software, and network issues.
Install, configure, and maintain computers, printers, and other IT equipment.
Escalate complex problems to higher-level support when necessary.
Document issues and solutions for future reference.
Assist with system updates, backups, and IT security tasks.

Desired Candidate Profile

Requirements:
Bachelor s degree in Computer Science, Information Technology, or related field (preferred).
Experience in IT support or help desk work.
Knowledge of Windows, Office, and basic networking.
Clear communication and problem-solving skills.
Ability to stay calm and organized under pressure.
Stay updated with new technologies and solutions.


What We Offer:
Health insurance
Two days off per week
Paid time off and holidays
Career development or training opportunities
Friendly and supportive work environment

Company Industry

Department / Functional Area

Keywords

  • IT Help Desk Support

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