IT Help Desk Specialist

Mountain Construction

Posted on 1 Sep

Experience

3 - 6 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

IT Help Desk Wanted For a Leading Construction Company

Provide first-level technical support to employees for hardware, software, and network issues.

Respond to support tickets via phone, email, or help desk platform.

Install, configure, and troubleshoot operating systems, software, and IT hardware.

Handle installation, activation, and licensing of Autodesk software (e.g., AutoCAD, Revit, 3ds Max).

Set up and maintain computers, printers, and other office IT equipment.

Document technical issues and solutions in the help desk system.

Collaborate with other IT team members on complex issues.

Desired Candidate Profile

Diploma or Bachelor s degree in Information Technology, Computer Science, or a related field.

At least 3 years of experience in a Help Desk or IT Support role.

Hands-on experience with installing and configuring Autodesk software.

Strong understanding of Windows OS and Microsoft Office tools.

Good communication skills and ability to work under pressure.

Certifications such as CompTIA A+, Microsoft, or Autodesk certifications are a plus.

Company Industry

Department / Functional Area

Keywords

  • IT Help Desk Specialist

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