IT Help Desk Specialist

Memaar Alashraaf

Multiple Vacancies

Posted 30+ days ago

Experience

4 - 7 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

Experience: 2 4 years (Real Estate experience).

We are looking for a dedicated and skilled IT Helpdesk / IT Specialist to join our team and provide technical support across the company. The ideal candidate will be proactive, solution-oriented, and able to troubleshoot both hardware and software issues efficiently.

Key Responsibilities:
  • Provide first-level technical support to employees via phone, email, or in person.
  • Install, configure, and maintain hardware, software, and network systems.
  • Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
  • Set up new users accounts, profiles, and manage access permissions.
  • Ensure the security of IT systems and data through best practices and security protocols.
  • Support ERP/CRM systems and assist in resolving related issues.
  • Maintain an up-to-date inventory of IT equipment and licenses.
  • Liaise with external vendors and service providers when needed.

Desired Candidate Profile

Requirements:

  • Bachelor s degree in Information Technology, Computer Science, or related field.
  • 2 4 years of experience in IT support or a similar role.
  • Good understanding of operating systems (Windows, macOS), networks, and security protocols.
  • Experience with ERP/CRM systems is preferred.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and teamwork skills.

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • IT Help Desk Specialist

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Memaar Alashraaf

https://wuzzuf.net/jobs/p/1dvpwgo6fq9j-it-help-desk-specialist-memaar-alashraaf-cairo-egypt