IT Field Service Engineer
Smart Solutions Egypt
Employer Active
Posted 19 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Essential Responsibilities
- Responsible for onsite installation and configuration of Intel-based Windows servers and SAN storage subsystems and ongoing preventive maintenance and repair.
- Responding to requests for emergency repairs and services.
- Providing technical instruction and assistance to technicians regarding installation, operation, repair, and maintenance at customer s sites.
- Ensuring that the relevant customer representatives are continually updated on current job status.
- Preparing timely and accurate technical reports by company standards of all site activities.
Desired Candidate Profile
Prerequisites & Qualifications:
- Bachelor s degree in electronics, communications, or computer science.
- Prior field engineering experience ( 1-3 years)
- Ability to work effectively with minimum supervision
- Good command of English
- Strong customer service mindset
- Geographically mobile (locations vary)
Company Industry
- IT - Software Services
Department / Functional Area
- Engineering
Keywords
- IT Field Service Engineer
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Smart Solutions Egypt