IT Engineer

Eagle Chemicals

Working with ticketing system.

• Solid experience in office365, Microsoft Operating systems.
• Create and manage user accounts in Active Directory and Exchange.
• Basic network troubleshooting skills.
• Responsible for supporting users and supporting all departments, and responsible for maintaining Hardware and Software of IT tools for the entire company.
• Providing hands-on support for network and datacenter equipment.
• Troubleshoot and resolve issues related to Microsoft operating systems, MS Office applications, and hardware.
• Configure and maintain Servers, desktop, workstations, notebooks, printers, and handheld devices.
• Assist with network and datacenter equipment setup and maintenance.
• Provide remote desktop support.
• Troubleshoot and resolve mobile device setup, activations, and performance issues.
• Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment.
• Manage, configure, and support VOIP Solutions.
• Manage and Configure IP and CCTV Surveillance System.
• IT assets management.

• 1-2 years of experience in IT.
• A+, N+, CCNA, MCSA, VMware is a must
• Ability to work in different locations - October / Heliopolis
• Self-learning skills
• Strong analytical and problem-solving skills
• Capacity to work independently.
• Good experience In Microsoft Office