IT Engineer Help Desk
ADO Group
Posted on 25 Aug
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Provide technical support for hardware, software, and network issues
- Respond to help desk tickets and resolve problems efficiently
- Install, configure, and maintain IT systems and equipment
- Document issues and solutions in the ticketing system
- Assist with onboarding/offboarding and user account setup
- Ensure compliance with IT policies and security protocols
Desired Candidate Profile
- Bachelor s degree in Information Technology, Computer Science, or related field
- 3 5 years of experience in IT support or help desk roles
- Strong knowledge of Windows OS, Microsoft 365, and basic networking
- Familiarity with Active Directory and remote desktop tools
- Excellent communication and troubleshooting skills
- Relevant certifications (e.g., CompTIA A+, ITIL) are a plus
Company Industry
- Other
Department / Functional Area
- IT Software
Keywords
- IT Engineer Help Desk
- Manufacturing
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