IT Coordinator
Accor Group
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Duties
- Perform monthly IT maintenance activities across systems and networks
- Monitor daily IT operations to ensure smooth running of systems for staff and guests
- Identify IT risks and issues, escalating them to the Assistant IT Manager when necessary
- Carry out troubleshooting, repairs, and data backup/restoration as needed
- Manage system backups, archiving, and secure transfer of records
- Install and configure hardware and software according to hotel and Accor standards
- Track system and network performance, addressing issues proactively
- Participate in Accor s regional eLearning platform for IT skill enhancement
- Research new IT solutions, upgrades, and enhancements for system improvements
- Provide timely support to users while maintaining guest-focused service
Desired Candidate Profile
Degree in IT, Computer Science, or related discipline
Prior experience in IT support, preferably in hospitality, is an advantage
Strong problem-solving skills and attention to detail
Highly reliable, organized, and able to work under pressure
Strong interpersonal and communication abilities
Professional and courteous, with the ability to remain calm in guest-facing situations
Company Industry
Department / Functional Area
Keywords
- IT Coordinator
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Accor Group
The Queen Elizabeth II Hotel, permanently docked at Port Rashid Marina in Dubai, is the world s only floating hotel. Featuring 447 rooms, dining venues, and event facilities, it combines British heritage with modern hospitality to deliver a one-of-a-kind experience.