IT Business Partner Unilever

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world.

The UniOps Business partner NALI & EWA role sits within the 1UL Engagement organization and sits within the larger UniOps team.

In this role, you ll partner 1UL markets in NALI & EWA in deploying E2E digital portfolio, support Service delivery, change management / adoption and collaborate with UniOps product teams to enable Value through Power-of-one initiatives in the market.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Provide Digital expertise for 1UL NALI & EWA markets while contributing to broader 1UL market-wide initiatives.
• Support the product team in assessing new products, providing insights on feasibility and impact.
• Assist product teams in product deployment, ensuring smooth market integration.
• Drive adoption and benefits realization for UniOps PO1 products across assigned markets.
• Plan and coordinate service outages and Business Continuity measures, ensuring minimal disruption.
• Escalate critical incidents with quantifiable business impact (turnover, make, invoices authentication/generation) to product owners for resolution.
• Collaborate with key stakeholders across 1UL markets to facilitate smooth digital operations and drive continuous improvement.

Skills

• Business Analysis
• Project Management
• Problem Solving
• Presentation & communication skills

Leadership

• You are energized by delivering fantastic results. You are an example to others both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.