IT Applications Manager

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan Island is currently seeking a IT Applications Manager to join the resort s Information Technology team.

The primary duties and responsibilities of this role are:

• Lead, mentor, and manage the IT Application Support Analysts.
• Oversee application lifecycle including planning, deployment, maintenance, upgrades, and decommissioning.
• Act as the primary liaison between business stakeholders and technical application teams.
• Manage relationships with vendors and external application providers.
• Set and monitor team performance goals, conduct evaluations, and provide regular feedback.
• Translate business needs into clear application requirements and solutions.
• Lead and manage application-related projects from inception to completion.
• Ensure timely resolution of escalated application issues, coordinating with internal teams and external vendors.
• Oversee integration efforts, ensuring applications seamlessly exchange data with other enterprise systems.
• Collaborate with security teams to ensure applications comply with regulatory standards and organizational policies.
• Maintain detailed documentation of applications, processes, and systems.
• Develop and manage application-related budgets and resource allocation.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor s degree in computer science, Information Technology, or a related field.
• Minimum 5 years of experience managing enterprise-level business applications.
• Prior supervisory experience leading application support or technical teams.
• Proven track record managing vendors and contracts.
• Experience in hospitality systems preferred (PMS, POS, CRM).
• Familiarity with ITIL practices and service management.
• Strong leadership, mentoring, and team development skills.
• Exceptional interpersonal and communication skills.
• Excellent problem-solving and analytical abilities.
• Deep understanding of application lifecycle management.
• Knowledge of integration platforms, APIs, and middleware.
• Proficiency with enterprise-level systems such as Gaming CMS, Oracle HCM/ERP, Opera PMS, Simphony/Shiji POS, Salesforce, or similar.
• Ability to effectively manage multiple projects and priorities simultaneously.

About Wynn Al Marjan Island s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.