IT Administrator

Citylogix ME

Posted 30+ days ago

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provide technical support across hardware, software, and networks. Responsibilities include:

  • Hardware Support: Install, configure, repair, and upgrade desktops, laptops, printers, and peripherals; set up new workstations.
  • Software Support: Install and troubleshoot Windows, macOS, Linux, Microsoft 365, antivirus, and business applications.
  • Network Support: Configure and maintain LAN/WAN, Wi-Fi, VPNs, routers, switches, and firewalls; resolve connectivity issues.
  • Help Desk: Respond to IT tickets (in-person, phone, remote); assist with logins, email, and software issues; train users on IT best practices.
  • System Maintenance: Apply patches, monitor performance, perform backups, and recovery tasks.
  • Security: Manage antivirus, run malware scans, enforce access controls, and support cybersecurity policies (passwords, MFA).
  • Documentation: Maintain IT asset inventory, support procedures, and incident reports.
  • Testing & Deployment: Test and roll out new hardware/software; support upgrades, migrations, and training environments.

Desired Candidate Profile

  • Minimum of 2-5 years of experience in IT administration, systems management, or a related field.
  • Proven expertise in managing Windows and Linux server environments.
  • Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPNs.
  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and SaaS applications.
  • Demonstrated ability to implement and maintain IT security best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Strong organizational and documentation abilities.
  • Ability to work independently and as part of a collaborative team.
  • Excellent communication skills and a customer-focused mindset.
  • A plus, if has experience with Multiple Languages (Python Especially)..

Company Industry

Department / Functional Area

Keywords

  • IT Administrator

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