Installation Quality Specialist Fitness & Wellness Solutions
Client of Foreground
Employer Active
Posted 12 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking an Installation Quality Specialist to ensure excellence in delivery and installation standards across logistics and after-sales partners. This role plays a critical part in safeguarding brand reputation by driving consistent installation quality, strict compliance with protocols, and high customer satisfaction.
The successful candidate will work closely with logistics partners, after-sales technicians, country leadership, and global quality teams to monitor performance, train and certify installers, and resolve quality issues at root-cause level.
Key Responsibilities
- Ensure full installation capability coverage across third-party logistics partners and after-sales technicians through structured training, e-learning certifications, and on-the-job coaching
- Drive consistent implementation of delivery and installation guidelines and technical protocols across the installation network
- Monitor customer and market feedback (including NPS, snagging, and field failure metrics) to identify weaknesses in delivery and installation processes
- Conduct regular quality audits on completed installations to ensure full compliance with installation standards and fixing requirements
- Ensure correct and consistent use of installation documentation and reporting tools across all projects
- Audit installations requiring fixing to confirm correct execution in line with technical specifications
- Verify logistics partners compliance with HSE standards, certifications, and contractual obligations
- Manage the full snagging process, including issue analysis, root cause identification, corrective actions, and follow-up
- Control and monitor cost allocation linked to installation failures and corrective interventions
- Prepare and present regular quality and performance reports to local management and global stakeholders, supporting continuous improvement initiatives
Desired Candidate Profile
Passionate about fitness and maintaining an active, healthy lifestyle
- Proactive, detail-oriented, and ethically driven
- Comfortable working in structured, process-led environments
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Installation Quality Specialist Fitness & Wellness Solutions
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Client of Foreground
Foreground is representing a leading global organisation in the fitness, sport, and wellness sector, recognised worldwide for its innovation, premium solutions, and strong commitment to promoting a healthy and active lifestyle. Operating across more than 100 countries, the business partners with elite institutions and global sporting events while maintaining a strong focus on quality, performance, and customer experience. This organisation attracts individuals who are proactive, disciplined, digitally minded, and genuinely passionate about fitness and wellbeing.