Inside Sales Engineer

Laveer Engineering

Main Responsibilities

• Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces.
• Effectively manage the quote turnaround time by coordinating with team members.
• Support customers by meeting deliverable dates, providing timely and accurate communications, and providing 24/7 emergency support.
• Work with customers and Westinghouse sales support to understand expectations/needs to ensure department responsiveness and customer satisfaction.
• Review and act upon weekly operational reports to achieve main performance metrics.
• Work with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and create pricing.
• Interact with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and generate pricing.
• Interface with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution.
• Prepare, review, edit, and assist in compilation of various reports relevant to customer satisfaction and internal metrics.
• Prepare special reports as required with observations, trends, and recommendations to management.
  
  

Qualifications

• Bachelor's degree from accredited university required.
• Sales, engineering, or supply chain management backgrounds.
• 6+ years of professional experience in business related fields.
• Experience of business concepts.
• Data administration skills.
• Enterprise Resource Planning, specifically Pega and SAP are beneficial.
• Language: English
  
  

Why Westinghouse?

We know that to put forth your best effort, you need to be challenged and enjoy what you do in a supportive and respectful environment. We aim to maintain this balance by offering our employees the amenities, benefits and training they need to reach personal and professional goals.

Below Is An Example Of What Employees Can Expect

• Attractive pay
• Hybrid work opportunities
• High flexibility and autonomy
• Great health and welfare benefits
• Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
• Learning and development opportunities
• Employee referral program
• We encourage our employees to participate in community service events and other team-building activities to strengthen their bonds and inspire each other.