In-store Success Specialist
Tabby
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About the role:
The UAE In-store success team at Tabby manages the performance of Tabby's +30k in-store partners, ensuring existing partners are performing up to their maximum potential as well as adding new partners to the network.
This role is a mix of Operations and Sales. You will be responsible for maintaining a certain level of Tabby presence within a specific city. You will also be tasked with onboarding new merchants from your city to the Tabby network. This role will require you to be flexible, quick, and able to take full accountability for your managed portfolio and tasks.
Key Responsibilities
Develop a thorough understanding of Tabby products and services
Guide partners on Tabby products and services/features
Manage in-store verticals' health, metrics and performance end-to-end
Maintain a healthy pipeline of deals and meet quarterly sales targets
Monitor store performance and provide insights and initiatives for growth
Be the voice of merchants within Tabby
Drive day-to-day engagement with merchants and manage their regular business reviews and meetings.
Do regular sanity checks on the store and deliver the needed products/training
Enhance the onboarding process for new stores/key accounts
Generally able to use different business tools (Google Sheets, Slack, Pipedrive, etc.)
Skills, Knowledge & Expertise
A good communicator (both verbal and written) and demonstrates the ability to present and influence key stakeholders at all levels of an organization, including executive and C-level
Have a minimum of 3 years of work experience in in-person sales and offline retail partner acquisition, preferably with meaningful exposure when working with SME clients.
Prior knowledge and/or exposure to financial/payment products.
Great with people and comfortable working across different people groups
Quick on your feet and able to customize solutions for each of our partners, depending on their circumstances
Structured in your thinking, organized in your planning, with the ability to execute and adjust your plan accordingly
Flexible in your approach and able to switch priorities and shift plans according to different circumstances
Able to work closely with cross-functional teams internally: marketing, product, business, operations, etc.
A people person who isn't afraid to be a leader, coach and/or advisor to different partner teams
Valid UAE driving license and car, willing to commute to Dubai if needed.
Priority will be given to candidates who are based in Abu Dhabi and have work experience in Abu Dhabi.
Job Benefits
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company's employee stock options program.
Health Insurance.
Fuel reimbursement
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- In-store Success Specialist
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