ICT Service Desk Administrator
Minlo
Employer Active
Posted 16 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Duties and tasks
- Install, configure, and troubleshoot User s computers including Windows and Mac Operating systems.
- Install, configure, troubleshooting Printing and Imaging devices as but not limited to Printers, Photocopiers, Scanners.
- Install, configure, and troubleshoot basic network devices to maintain user connectivity for wired and wireless connections.
- Excellent knowledge and hands on experience for OSI Network model and well-known Network protocols.
- Average Microsoft Systems knowledge and hand on experience including windows 7, 8, 10, 11 and initial knowledge on Windows Server editions.
- Initial Network devices Knowledge include configuration for Switches, Routers, Access points, fingerprint devices, etc.
- Average knowledge and hand one experience on install, configure, troubleshoot, and support Microsoft office applications.
- Average knowledge of File system types.
- Average knowledge of types of sharing folders permission types.
- Average knowledge for Backup concept and types.
- Initial knowledge of endpoint devices security.
- Initial knowledge of Cloud concepts and cloud types.
Desired Candidate Profile
- Able to install and troubleshoot Microsoft Operating Systems with all their configuration in Domain and workgroup environments.
- Able to install and troubleshoot basic network devices with all its mandatory configuration in Domain and Workgroup environment.
- Able to install and troubleshoot Printing and Imaging devices with all its mandatory configuration in Domain and Workgroup environment.
- Able to install and troubleshoot Microsoft Office applications in Domain and Workgroup environments.
- Able to communicate with staff in a professional way including verbal, written and electronic channels.
Course and Trainings
- Cisco Certified Network Associate (CCNA),
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified Systems Engineer (MCSE)
Company Industry
- Other
Department / Functional Area
- IT Software
Keywords
- ICT Service Desk Administrator
- Manufacturing
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