Human Resources Officer InterContinental

Work within the established Human Resources department budget and control expenses.

Maintains department office area in an organized and professional manner and is responsible for replenishing office supplies and equipment used.

Coordinates HR Hotel activities and meetings within the department and hotel e.g. GM Round Forums, Departmental meetings, Colleague Heartbeat forums etc. for all levels.

Is the first point of contact on the portable HR Colleague hotline to answers queries from colleagues in a professional manner.

Assists the HR Director and HR team with recruitment, interviewing and selection processes and sends appropriate correspondence to all applicants and managers in a timely manner.

Prepares documentation required for application for Work Permits and renewals of the same.

Provides guidance and counsel to management and colleagues on colleague benefits including insurance and pension programs, financial partnerships.

With the support of the Learning & Development team, Create, manage and maintain colleague s files and ensure a smooth on boarding process for new recruits.

Establish and maintains an effective filing system for the HR department in conjunction with the HR team to facilitate easy location, retrieval and search for files.

Facilitates actions to resolve colleague issues and escalating them to appropriate management team.

Prepares and processes paperwork required to update colleague s payroll records e.g acting allowance, long service awards, promotions and salary changes.

Maintains and projects IHG s professional reputation.

Responsible for establishing and maintaining effective communication, coordination and working relations amongst colleagues in all departments and with the management team.

Ensures Heart of House and HR social media communication platforms are up to date and have relevant material.

Organizes for Winning Ways Bash, facilitates the quadrant presentations, nominees of stars and recognition awards.

Issues colleagues with nametags, facilitates provision of Colleague ID cards from supplier among other duties.