HR Wellbeing Coordinator Employee Relations

IHG Hotels & Resorts

Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social media, etc.

Deliver the best Guest Experience across all colleagues and new joiners as an ambassador of Human Resources.

Lead our Corporate Social Responsibility initiatives to maximize impact and involvement.

Own our (internal) social media channels and generate new ideas for continuous improvement

Build the annual Engagement Strategy and ensure all activities are designed around improving Colleague engagement and are meaningful to our Colleagues

Build relationships and collaborate across the business to understand and meet employee engagement requirements, whilst providing high levels of internal customer service.

Function as the lead contact for the organization and execution of corporate global engagement activities ie. Celebrate service week, Giving for Good, Inter-hotel relating engagement activities.

A partner with HR and line colleagues to understand and plan engagement activities that are relevant to the business, expertly plan, and well executed.

Perform tasks as directed by the Manager in pursuit of the achievement of business goals

Point of contact with contracted third-party colleague service providers ie, transportation and colleague restaurants, to monitor consistency and quality, and complete the monthly reconciliation of invoices for finance payment.

Ensure that the heart of house culture and branding wallpaper are updated and in line with the corporate brand guidelines.

Responsible for compiling the annual Colleagues Engagement calendar.

Responsible for planning and executing bi-annual long service award ceremony.

Ensures to cascade accurate information during Direct Line sessions.

Identify and address issues and solutions related to employee engagement. Help drive efforts relating to engagement data and survey outcomes to identify and build action plans

Responds to job and general information questions.

Ordering supplies according to the Human Resources Departments needs

Maintaining and creating a positive atmosphere within the hotel that allows for open two-way communication that ensures morale and productivity reach the highest possible levels.