HR Supplier (Outsourcing Specialist)

Seize

1. Employee Management

• Act as the main point of contact for outsourced employees assigned to client companies.
• Handle onboarding, orientation, and offboarding of outsourced employees.
• Manage employee records, contracts, and personnel files in compliance with company and legal requirements.
• Monitor attendance, leave, and payroll-related data for outsourced employees.

2. Client Coordination

• Maintain strong professional relationships with client HR departments and line managers.
• Understand client workforce requirements and coordinate deployment accordingly.
• Address client concerns related to outsourced employees and provide timely resolutions.
• Ensure compliance with client contracts and service level agreements (SLAs).

3. HR Operations & Compliance

• Ensure employment contracts and HR practices comply with labor laws and regulations.
• Support payroll processing, benefits administration, and other HR services for outsourced employees.
• Assist in resolving disciplinary cases, grievances, and conflict management.
• Coordinate with legal and compliance teams regarding employee-related matters.

4. Reporting & Documentation

• Prepare regular reports on headcount, attrition, employee performance, and other HR metrics.
• Track and update outsourcing agreements and renewal requirements.
• Provide monthly updates to management and clients on outsourced workforce status.

5. Continuous Improvement

• Identify gaps in HR outsourcing processes and suggest improvements.
• Ensure high employee engagement and satisfaction within the outsourced workforce.
• Support recruitment and mobilization of new employees when required.