HR Director

Client of Tawzef

Posted 30+ days ago

Experience

10 - 12 Years

Job Location

Alexandria - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

HR Director
HR Director
In-progressOn site
Industry : Customer Service
Location: Egypt
Work Experience: 10 years
Job Description
Leadership and Strategy:

Lead the HR department in Egypt, ensuring alignment with business goals and
fostering a high-performance culture.
Collaborate with senior leadership to define and implement recruitment and
organizational development strategies, focusing on efficiency and maintaining
strong organizational dynamics.

Work closely with the board of directors on implementing new HR policies that
will contribute to overall company growth.

Talent Acquisition and Recruitment:

Develop a comprehensive recruitment strategy to hire sales agents and other key
roles as we expand.
Manage all recruitment efforts for senior-level positions, including overseeing
sourcing, interviewing, and onboarding processes.

Compensation and Benefits:

Design and oversee competitive compensation packages, including commission
structures for sales agents and incentive programs.

Create pay structures that motivate performance while maintaining market
competitiveness.

Employee Relations and Development:

Foster a positive work environment through effective employee engagement
initiatives, conflict resolution, and professional development programs.

Implement training programs to support sales skills and leadership development
across the team.

Compliance and Legal:

Ensure all HR policies comply with Egyptian labor laws and internal company
standards.

Manage employee contracts, ensuring they align with legal requirements and
company policies.

HR Systems and Processes:
Implement and manage HR technology solutions to streamline payroll,
onboarding, and employee data management.

Develop key HR metrics to track talent management, retention, and performance.

Requirements
Experience:
10+ years of HR management experience, with a minimum of 5 years in a
sales-centric, call center, or customer-focused environment.

Demonstrated experience in scaling teams and building organizational structures.

Expertise in recruitment, compensation, and employee relations.

Education and Certifications:

Bachelor s degree in Human Resources, Business Administration, or related
fields.

HR certification (SHRM, HRCI, or CIPD) is required.

An MBA or equivalent advanced degree is a plus.

Skills:

Deep understanding of compensation, employee relations, and Egyptian labor
laws.

Demonstrated leadership and strategic thinking, with a track record of aligning
HR practices with business goals.
Strong experience in developing compensation packages and employee
development plans.

Excellent communication and interpersonal skills for managing a diverse team.

Company Industry

Department / Functional Area

Keywords

  • HR Director

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