HR Associate

United Nations Development Programme (Jordan, Regional Bureau for Arab States)

 Key Duties and Accountabilities

1.) Ensure effective administration and implementation of HR strategies and policies.

Ensure full compliance of records and reports with UN rules, regulations, and UNDP policies, procedures, and strategies; effective implementation of the internal controls; and proper functioning of the HR management system and practices.

In consultation with the direct supervisor and office management, support CO HR business processes mapping, and provide input to content elaboration and update of internal HR Standard Operating Procedures (SOPs) where needed in CO to supplement SOPs issued by GSSC/OHR. Adapt processes and procedures where necessary to meet the needs of CO.

Provide information to management and personnel on the implementation of HR policies, corporate strategies, rules and regulations, HR business processes, and proper use of contractual modalities.

Collect information and support to UNDP s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary survey, hardship, and place-to-place surveys, in coordination with the direct supervisor.

Collect information on the risk management of Country Office HR activities to proactively manage and mitigate the risk.

2.) Provide HR services to the UNDP CO and other UN agencies, including recruitment and staffing.

Implement recruitment processes in coordination with GSSC and locally with Hiring Managers that includes drafting job descriptions, providing input to job classification process, drafting vacancy announcements, screening candidates, participating in interview panels, providing support for the submission of compliance reviews as per the actions delegated to the CO. In coordination with Hiring Managers, submit requests and appropriate documentation to GSSC for non-delegated actions.

Facilitate creation and update of positions in ERP (or create positions if delegated) and association and update of positions to chart fields, in coordination with budget owners.

Follow up with Finance staff and GSSC on Global Payroll issues.

Monitor and track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivities, recoveries, adjustments, and separations through ERP and other relevant corporate platforms.

Process timely contract management actions, in close coordination with supervisors and senior management.

Provide support to process benefits and entitlements delegated to the CO, as applicable and in coordination with the direct supervisor and management, such as medical evacuations, R&R, safety and security interventions

Maintain CO staffing table and local rosters where relevant.

Validate cost-recovery charges in ERP for HR services provided by UNDP to other Agencies.

Provide assistance to the contract management, payroll, and separations in coordination with GSSC in accordance with the delegation of authority given to the CO.

Provide HR support and services to the UN system, including provision of information on personnel benefits and entitlements to UN agencies in line with UNDP policies and in coordination with GSSC as applicable.

Provide administrative support to retirees as applicable.

3.) Ensure proper staff performance management, talent management and career development in CO.

Provide background information and maintain related data acting as Secretary to formal CO management groups responsible for collectively reviewing and discussing CO staff performance, talent, and development needs.

Provide assistance to Performance Management reporting and monitoring.

Provide input to the CO-wide Learning plan s preparation in consultation with the Senior Management, HR Analyst, and Talent Development Manager.

4.) Ensure facilitation of knowledge building and knowledge sharing in the CO.

Organize training for the Operations and projects staff on HR issues.

Assist in the creation and implementation of a local onboarding plan, leveraging corporate resources.

Synthesize lessons learned and best practices in HR.

Make sound contributions to knowledge networks and communities of practice.

5.) The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

V. Requirements:

Education

Secondary education with specialized certification in HR is required

A university degree in Human Resource, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.

Experience, Knowledge, and Skills

Minimum of 6 years (with high school diploma) or 3 years (with bachelor s degree) of progressively responsible HR and/or administrative experience at the national or international level is required.

Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.

Experience in the use of online survey tools (e.g., Microsoft Forms, Google Forms, SurveyMonkey) or in visual presentation platforms (e.g., PowerPoint, Canva, data visualization tools) will be an asset.

Demonstrated creativity and innovation in HR practices will be an asset

Client-oriented approach with strong communication skills will be an asset

Prior experience with UNDP/UN agencies or other international organizations will be an asset

Experience in providing various HR services e.g. recruitment, performance evaluations, learning etc will be an asset

Language Requirements

Fluency in French and Arabic is required

Working knowledge in English is recommended

Expected Demonstration of Competencies: