Housekeeping Supervisor
Confidential Company
Employer Active
Posted 46 min ago
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Nationality
Any Nationality
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Oversee daily housekeeping operations to ensure rooms and public areas meet established cleanliness standards, fostering a welcoming environment for guests.
- Conduct regular inspections of guest rooms and facilities to identify areas needing improvement and implement corrective actions promptly.
- Manage and train housekeeping staff, providing guidance on best practices and ensuring adherence to safety protocols and company policies.
- Develop and implement effective cleaning schedules and routines, optimizing staff efficiency while maintaining high standards of cleanliness.
- Coordinate with other departments, such as front desk and maintenance, to ensure seamless service and address any guest concerns swiftly.
- Maintain inventory of cleaning supplies and equipment, ensuring the department is well-stocked and all tools are in good working condition.
- Prepare reports detailing housekeeping activities, including staff performance, inventory usage, and guest feedback, to inform management decisions.
- Handle guest requests and complaints with professionalism, ensuring resolution in a timely manner to enhance guest satisfaction.
- Implement and uphold health and safety regulations within the housekeeping department, training staff on proper handling of hazardous materials.
- Foster a positive team environment through effective communication and motivation, leading by example to promote high morale and productivity.
Desired Candidate Profile
- High school diploma or equivalent; additional certification in hospitality management is a plus.
- Minimum of 3-5 years of experience in housekeeping, with at least 1 year in a supervisory role within a hotel or similar environment.
- Proficient in cleaning techniques and equipment, with a strong understanding of health and safety regulations in the hospitality industry.
- Fluency in English; proficiency in a second language is highly desirable to enhance guest communication.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Excellent organizational skills, capable of prioritizing tasks and managing time efficiently in a fast-paced environment.
- Detail-oriented with a keen eye for cleanliness, ensuring that all areas meet the highest standards.
- Strong interpersonal skills to effectively communicate with guests, staff, and management, fostering a collaborative working environment.
- Problem-solving abilities to address and resolve issues as they arise, maintaining smooth operations.
- Physical stamina and dexterity to perform repetitive tasks, including lifting and moving equipment, and standing for extended periods.
Employment Type
- Full Time
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping Supervision
- House Keeping Supervision
- Housekeeping
- Housekeeping Supervisor
- House Keeping Supervisor
- Housekeeping Management
- Lead Housekeeper
- Housekeeping Coordinator
- Team Leadership
- Inventory Control
- Housekeeping Team Leader
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Confidential Company