Housekeeping Coordinator

AccorHotel

Records and collects all keys and papers held within the Housekeeping Office.

• Ensures the sorting of all daily activity reports in the Housekeeping Office.
• Protects the privacy and security of guests and co-workers.
• Answers phone calls promptly, following proper telephone etiquettes as trained and per the standards.
• Records all incoming calls, ensures all messages are disseminated and followed up accordingly.
• Handles all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing.
• Updates and maintains all housekeeping files.
• Updates and prints out from the Opera system the room discrepancy report in morning and afternoon and ensures the submission of a copy to Accounts and Front Office.
• Arranges baby-sitting for guests and prepares attendance sheets for the monthly payroll.
• Keeps and maintains the cleanliness and tidiness of the Housekeeping Office.
• Clears all outdated reports on a monthly basis based on the hotel standard for record keeping.
• Supports all co-workers and treats them with dignity and respect.
• Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
• To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
• To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.
• Carries out all responsibilities related to the quality management systems implemented at the facilities
• Carries out all other duties assigned by managers and hotel management not specified in the job description.