Housekeeping Coordinator InterContinental

What s the job?
As a Housekeeping Coordinator you work as part of a team and is responsible for the day-to-day operation of the Housekeeping unit. As a member of this work team, the Housekeeping Coordinator insures that the Housekeeping unit operates efficiently, meets performance goals, timelines and standards, remains current with institutional housekeeping 'best practices," and stays within defined budgetary parameters for equipment, supply and personnel expenses. Promote the desired work culture by living the 5 winning ways value i> Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. /i>

Your day-to-day

• Schedules the work of Housekeeping colleagues and insures that assigned duties are completed on schedule and meet quality standards for the unit.
• Schedules overtime and on-call hours for Housekeeping staff. Coordinates and participates in the hiring process for new Colleagues; makes employment recommendations to the department manager.
• Supervises preparations, set-ups and take-downs for special events. Coordinates with other departments, as needed. Maintains inventory and attendance records.
• Monitors expenditures for supplies, equipment and personnel for compliance with budgetary limits.
• Researches institutional housekeeping 'best practices." Recommends changes in practices, methods and products. Purchases and issues supplies; purchases equipment with department manager approval; recommends vendors.
• Provides for service and repair of Housekeeping equipment. Identifies training needs for Housekeeping staff.
• Trains Housekeeping staff and insures that performance standards are met.
• Provides feedback to Housekeeping staff on improvement needed.
• Coordinates evaluation process for assigned staff; provides substantial input to the department manager about the performance of assigned staff. Participates in dispute resolution for Housekeeping staff refers disciplinary action to department manager.

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It s what connects every colleague in all IHG hotels.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

What We Offer:

We ll reward all your hard work with a competitive salary and benefits.

Join us and you ll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.