Hotel Receptionist Sharjah Palace Hotel

Employer Active

Posted on 30 Aug

Experience

2 - 5 Years

Job Location

Sharjah - United Arab Emirates (UAE)

Education

Diploma(Hotel Management)

Nationality

Any Nationality

Gender

Any

Benefits

Accomodation, Annual Leaves As Per Labour Law, Food, Medical Insurance

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Welcome and register guests, provide information, and ensure a positive guest experience.
  • Handle phone and online reservation inquiries, manage bookings, and assign rooms.
  • Process guest check-ins and check-outs, collect payments, and verify credit card details.
  • Answer phones, forward calls, take messages, and respond to guest inquiries and requests.
  • Maintain accurate guest records, process payments, balance cash drawers, and perform other clerical duties.
  • Address guest issues and complaints in a timely and professional manner.
  • Liaise with other hotel departments, such as housekeeping, to fulfill guest needs.
  • Provide information about local attractions, arrange travel, and book activities or tickets.
  • Keep the front desk area tidy, organized, and presentable.
  • Utilize hotel management software and operate multi-line phone systems.
  • Understand and enforce hotel rules and policies for both guests and staff.

Desired Candidate Profile

  • Relevant Diploma in hospitality management, Hotel Management, tourism, or a related field.
  • A minimum of 2 years of experience is desirable
  • Candidate have experience with IDS System - (+ Point)
  • Working comfortably in any shift.
  • Good basic computer skills

Employment Type

    Full Time

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Secretary
  • Front Office
  • Personal Assistant (PA)

Keywords

  • Reception Specialist
  • Cash Handling
  • Check-in Coordinator
  • Booking Coordinator

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Sharjah Palace Hotel

4 Star Hotel

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