Hotel Manager (Pre-Opening) InterContinental

Hotel Manager

As Hotel Manager you will provide leadership direction to the hotels by maximizing financial returns, driving development of people, creating, and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in his/her absence.

Your day to day

• People
• Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers.
• Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues to recognize good performance.
• Train colleagues to make sure they deliver in compliance and to the standards we expect and have the tools they need to work efficiently.
• Recommend or initiate any HR elated actions where needed.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

• Guest Experience
• Interact with guests and outside contacts including current and potential clients, government officials, travel industry representatives, suppliers, competitors local community members.
• Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities.

• Responsible Business
• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel s or owner s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
• Act as public relations representative to raise awareness of hotel and brand in the local community.
• Drive team member involvement in community organizations, activities, and businesses.
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel s carbon footprint.
• Perform other duties as assigned. May also serve as manager on duty.

• Financial
• Help the General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential, and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

What We Need from You

• Candidates with 3 or more years of hotel management operations experience.
• a bachelor degree or certificate in hospitality management, or any related field.
• Candidates with experience working in city/beach hotels will be given preference.
• Proficiency in English for communication.