Hostess Main Restaurant

Client of Talentmate

About The Role

As the front-of-house team member, your core responsibilities involve providing a warm welcome to arriving guests and efficiently managing their seating arrangements, including the implementation of waiting lists when necessary. You will serve as the initial point of contact, offering a comprehensive introduction to our restaurants concept and promptly addressing any initial inquiries from guests. Your adeptness extends to expertly seating guests, whether at their preferred tables or in designated waiting areas. It is essential to maintain a balanced table rotation, ensuring that servers receive an equitable number of customers. Proactive resolution of complaints and concerns is paramount in maintaining a positive guest experience.

Additionally, you will handle incoming phone calls, efficiently manage reservations, and provide courteous responses to inquiries. It is imperative to meticulously adhere to our companys policies and stringent safety and security protocols, with any accidents, injuries, or unsafe work conditions promptly reported to the Restaurant Manager. Your dedication to these responsibilities plays a pivotal role in upholding our commitment to exceptional guest service.

About You

A minimum of two years of relevant experience in a luxury hotel or restaurant is required, showcasing the candidates familiarity with the demands of this industry. While not mandatory, international experience is viewed as an advantage, indicating adaptability and a broader perspective. Exceptional communication and interpersonal skills are fundamental, as they contribute to a harmonious work environment and superior guest interactions. A genuine commitment to and enthusiasm for the Food and Beverage industry are highly valued traits. Additionally, a flexible approach to working hours underscores the candidates willingness to go the extra mile to meet our operational needs.