Hostess / Host

Al Thiqa Company

Job Title: Hostess/Host

Location: Restaurants Sector

Job Summary / Overview:

Host/Hostess responsibilities to provide an excellent and consistent level of service to customers, greet customers as they enter a restaurant, take their reservation or put them on a waiting list, give them menus, and show them to their seats.

Hostess Job Responsibilities:

• Warmly and graciously greet all guests upon arrival.
  
• Open the front door for guests entering or leaving the restaurant.
  
• When immediate seating is limited, record guest names and number of people in party and Provide guests with estimated waiting time.
  
• Call out name and number of party when tables become available.
  
• Accommodate special seating requests for guests whenever possible.
  
• Inspect table for proper presentation and completeness.
  
• Seat guests based on guest preferences and balancing of customer flow in the restaurant.
  
• Thank guests as they leave and invite them to return.
  
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  
• Also handle phone calls and customer queries.

Hostess Requirements and Qualifications:

• High school diploma; hospitality certification is a plus
• Minimum 2 years of experience as a Hostess/Host.
• Health/Baladiya Card is a must.
• Good customer service, communications and interpersonal skills are a must.
• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Availability to work a flexible schedule including evenings, weekends, and holidays.
• Demonstrable customer-service skills.

Start Date: Able to join within one month

Salary Range: unspecified