Hiring operations manager and sous chef UAE Filli Cafe

• To lead the team on each shift and ensure the company service standards are upheld.

• Ensure that high standards of sanitation cleanliness are maintained throughout the kitchen areas at all times.

• Responsible for onsite cooking operation.

• Observe methods of food preparation cooking, sizes of portions, and also make sure food is prepared in prescribed manner.

• Supervise cooking as well as other kitchen personnel plus coordinates their assignments to make sure economical timely food production

• Responsible for Supervision and training of Kitchen aides and Site managers

• Prepare all necessary data for the budget; projects annual food as well as labor costs monitors actual financial results; takes corrective action where necessary to help assure that financial goals are met

• Orders All food items and ingredients for meals by following cycle menus

• Responsible for putting away food when arrive and organization of food storage areas

• Responsible for preparing items according to our Menu.

• Maintain time payroll records

• Coordinate the procurement distribution of food items with production operations

• Monitor purchase orders to define if deliveries are correct Checking purchase orders for clarity completeness

• Must attend managers meeting and training sessions as scheduled by management.

• Develop Menu and Recipes as per market trends

• Review menus, analyzes recipes, determines food, labor, and also overhead costs, and also assigns prices to menu items

• Forecast market conditions, availability of materials economic conditions 

• Determine the cost of deliveries the best method of transportation

• Responsible for site inventory & Daily reporting

• Directs and assist in kitchen clean – up activities

• Maintain file of current specifications

• Other duties assigned.

Lead Area managers to ensure performance excellence in day-to-day café operations (in terms of customer service, restaurants achieving targets, adherence to SOPs and other guidelines)

▪ Monitor sales and manage in-store actions to maximize profitability (e.g., through promotional activities, etc.)

▪ Manage professional development needs of managers and ensure retention of top performers

▪ Ensure compliance with company policies and procedures (including health and safety policy), local rules and regulations

▪ Lead and support store team to drive performance excellence in cafes and ensure that all cafes meet sales and profitability targets. Identify reasons for missing targets and take appropriate action

▪ Ensure that all stores are well maintained, adequately staffed and customers are satisfied

▪ Ensured efficient and timely rollout of systems, procedures and programs

▪ Developing & Coaching Store Managers /Area Managers to deliver outstanding performance.

▪ Monitoring each store's performance and undertaking regular store reviews.

▪ Regional responsibility for the delivery of an effective manpower plan. ▪ Actively looking for ways to improve each customer's experience.

▪ Developed strong co-ordination among different departments for effective functioning of the outlet

▪ Ensured adherence of international standards in the organization in accordance with guidelines

▪ Responsible for maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures

▪ Provided support in training and developed staffs to identify potential

▪ Engage with customers to ensure strong relationship and remove business obstacles, aligning with long term company direction Setting sales targets

▪ Keep a record of Aggregators (Zomato, Zomato cash, Careem, Uber, Deliveroo, etc.) Sales on daily basis for the entire month on a sheet to be reconciled by the Future POS data and Aggregator

▪ Analyze capital budget and expenses to find opportunities for cost-effectiveness and profitability.

▪ Develop business plans for optimal use of resources and time.

▪ Assist in interviewing, recruiting, and training staffs.

▪ Organize regular meetings with management to discuss about business updates, issues and opportunities.

▪ Evaluate existing business procedures and recommend improvements.

6. OPERATING ENVIRONMENT (Comment on any specific factors that affect the job and how the job is performed, such as special conditions, travel, work pressure, etc.)

• Job location might change based on business requirement. Job holder may be relocated to any outlet or department. FILLI CAFÉ DWC LLC

• Job is emotionally & psychologically demanding. Job holder may be pressurized from customer’s requirements, operational needs, employee relations, process compliance, government regulations & external relations.

• The working environment is physically demanding of time such as working long hours, working on holidays, & demands physical agility.

7. KEY COMPETENCIES

• Operations Management

• Budgeting

• Cost Control

• Customer service

• Consistency

• Business Acume