Help Desk Engineer Jobs in Riyadh

• 2 - 3 Years
• Riyadh - Saudi Arabia

Provide technical support for military customers, troubleshoot systems, manage trouble tickets, and require CompTIA Security+ certification and strong communication skills.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Manage client service requests through various communication channels, provide prompt resolutions, and maintain accurate records while ensuring customer satisfaction.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Provide technical support, manage IT tickets, perform system updates, and assist users with hardware and software issues while maintaining documentation.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Provide first-tier support for IT service requests, perform troubleshooting, and maintain documentation while collaborating on infrastructure services.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Oversee help desk operations, manage user support, enforce service level agreements, and develop training programs for technical support staff.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.