Head of Sales, Qatar

QIC digital hub

As Head of Sales, you will be responsible for leading and scaling the commercial function across the organization. Your mission is to deliver sustainable revenue growth, strengthen the customer base, and modernize the sales function.

Responsibilities

• Full ownership of B2C retail sales performance across all commercial lines.
• Setting and delivering on monthly sales plans, KPIs, and conversion targets.
• Daily performance management of sales supervisors, agents, and telesales reps.
• Recruitment, onboarding, and training of front-line staff to improve upsell/cross-sell performance and service standards.
• Implementation of sales playbooks, incentive systems, and best practices to ensure consistent customer experience across all touchpoints.
• Close collaboration with Marketing on promotions, campaigns, and lead generation.
• Regular field visits to branch locations to ensure execution quality and frontline motivation.
• Reporting on pipeline, funnel status, team performance, and customer feedback.

Requirements

• 10+ years of progressive experience in sales or commercial leadership, ideally within insurance, banking, telecom, or retail sectors.
• Proven experience managing large-scale, multi-site sales operations.
• Deep understanding of the Qatari market and local business culture.
• Strong leadership presence, with the ability to inspire and influence across functions.
• Fluent English (required)
• Experience working in a transformation-driven environment is an advantage.