Head of Office

International Organization for Migration

Under the overall guidance of the Director General and direct supervision of the Regional Director (RD) as well as in close cooperation with relevant Units at Headquarters (HQ), the Head of Office will be responsible and accountable for the activities of IOM, overseeing and providing policy, administrative, programme, and financial support to the Country Office (CO). In programme countries, the Head of Office also reports to the Resident Coordinator (RC) with respect to the IOM contributions to the UN Sustainable Development Cooperation Framework (UNSDCF) objectives and the collective results of the UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework.

Education

• Master s degree in Political or Social Science, International Relations, Business Administration, or a related field from an accredited academic institution with ten years of relevant professional experience; or,
• University degree in the above fields with twelve years of relevant professional experience.

Experience

• Significant experience in general management as well as project and resources management;
• Significant experience in diplomacy, fundraising and public relations, as well as in liaising with governmental and diplomatic authorities and international institutions; and,
• Experience in delivering larege and diverse programmes in comp lex settings in a range of migration programming, both in the context of emergency and development programming

Skills

• Excellent communications skills, both oral and written; Ability to prepare and deliver speeches on various activities of the Organization;
• Strong liaison and negotiation skills;
• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization;
• Knowledge of UN and bilateral donor programming;
• Knowledge of Monitoring and Evaluation procedures and Frameworks;
• Effective resources management skills, sound knowledge of financial and business administration and of the principles and practices of management;
• Ability to deliver during crisis response; and,
• Good level of computer literacy.

Languages

IOM s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written).

Working knowledge of Arabic is highly desirable. Working knowledge of an official UN language (Chinese, French, Russian, and Spanish) is an advantage.

Required Competencies

Values- all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies behavioural indicators Level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies behavioural indicators Level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.