Handover Specialist | Al-Futtaim Automotive | Electric Mobility Al Futtaim Private Company (LLC)

Posted 30+ days ago

Experience

2 - 8 Years

Job Location

Other - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing (Net Promoter Score) NPS.
  • Support sales team to: Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey and achieve the set Trade-ins.
  • Vehicle preparation according to Polestar standards.
  • Handover vehicles to customers in a customer focused and tailored manner.
  • Welcome all showroom visitors.
  • Lead management (Tel/Web/Walk-in enquiries)
  • Capture customer data (test drive, Emirates ID, email address, etc.).
  • Achieve 100% of the mandatory required training as per Al-Futtaim and OEM requirements.
  • Ensure knowledge of competition activities to be able to counter customer arguments.

Desired Candidate Profile

  • 2-3 years experience premium or luxury automotive retail industry and interacting with high-end customer
  • Communication and customer experience
  • Proficient in English, Arabic advantageous
  • Valid UAE driver’s license

Employment Type

    Full Time

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Store Operations (for Retail Industry)

Keywords

  • Automotive Sales
  • Vehicle Delivery Executive
  • Customer Service
  • Fleet Delivery Specialist
  • Customer Delivery Specialist
  • Problem Solving
  • Vehicle Consultant
  • Communication Skills
  • Vehicle Inspection

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Al Futtaim Private Company (LLC)

Al Futtaim Private Company (LLC)

Jessica Misal - NA

Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)

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