Guest Service Officer- Reservations

Hyatt

Posted on 3 Sep

Experience

2 - 3 Years

Education

Bachelor of Hotel Management()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

You will be responsible to assist with the efficient running of the reservations department in line with Hyatt Internationals Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The GSO - Reservations is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt s Brand Standards.

Ideally with a university degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience as Reservations Agent or Assistant in either Reservation or Front Office in larger operation. Good problem solving, administrative and interpersonal skills are a must.

Company Industry

Department / Functional Area

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