Guest Service Agent
Sharjah Collection
Employer Active
Posted 1 hrs ago
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Experience
2 - 7 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
2 to 7 years
Qualification Level
Graduate
Job Function
Hospitality / Medicare / Account Management
Skillset
Guest service, Customer Service
Preferred Jobseekers
Locally available candidates only apply for this job; Jobseekers from any GCC country
Location: Sharjah, United Arab Emirates
Company: Sharjah Collection
Description:
Sharjah Collection is currently hiring a Guest Service Agent to join its hospitality team. This role is ideal for professionals with hands-on experience in guest services who are passionate about delivering exceptional customer experiences in a hotel environment. The position plays a key role in ensuring smooth front desk operations and maintaining high standards of guest satisfaction.
Major Responsibilities:
Welcoming guests in a professional and friendly manner and handling check-in and check-out procedures
Managing reservations, room allocations, and related system updates
Responding promptly to guest inquiries, requests, and concerns to ensure a positive stay experience
Coordinating closely with housekeeping and other hotel departments to meet guest needs
Processing payments accurately and maintaining clear and organized records
Major Requirements:
Previous experience in customer service or hospitality is preferred
Strong communication skills with the ability to multitask efficiently
Professional appearance with a positive and service-oriented attitude
Basic computer knowledge: prior experience with hotel property management systems is an advantage
Flexibility to work shifts, including weekends and public holidays
Company Industry
- Retail
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Guest Service Agent
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Sharjah Collection