Guest Service Agent

Royal Rose Hotel

Employer Active

Posted 4 hrs ago

Experience

2 - 5 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

Abu Dhabi,
United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management

Skillset

Computer literacy and familiarity with front office systems

Preferred Jobseekers

Jobseekers from any country

Guest Service Agent

Job Location : Abu Dhabi, United Arab Emirates

Key Responsibilities :

Welcome and assist guests with warmth and professionalism
Handle check-ins, check-outs, and reservations efficiently
Respond promptly to guest inquiries and resolve issues with care
Coordinate with other departments to ensure seamless service
Maintain accurate guest records and manage billing processes
Uphold the hotel s standards of excellence in every interaction

Required Qualifications :


Experience with an international hotel chain preferred
Proficiency in the OnQ System is an advantage
Fluency in English (spoken/written) is essential
Additional language skills (Arabic, Russian, Chinese) are a plus
Minimum 2 years of experience in the hospitality industry
Strong time management and multitasking abilities
Proactive attitude and excellent communication skills
Computer literacy and familiarity with front office systems

What We Offer :

Competitive salary and benefits package
Accommodation and meals provided
Career development and training opportunities
A vibrant and inclusive work environment

Company Industry

Department / Functional Area

Keywords

  • Guest Service Agent

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