Guest Service Agent - Cosmofun-D5M
Cosmofun
Posted on 23 Oct
Send me Jobs like this
Experience
1 - 2 Years
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Be a promoter: promote marketing tools, packages and Cosmocity features.
- Ensure the telephone is answered by professionally.
- Be the expert: explain the location rules & the game plays.
- Keep professional records in the event of guest service deficiencies, complaints, or accidents.
- Know how to operate the systems.
- Receive payment (cash, check, credit cards, vouchers, receipt, refund, credits .)
- Count money in cash drawer at the beginning & the closing of shifts to ensure that amounts are correct.
- Understand the fundamental principles of Cosmofun s Quality Policy and implement them for conformity to ISO 9001:2015 and ISO 45001:2018 requirements.
- Committed to the principle of never-ending improvement in services quality, reliability and guest service excellence.
- Provide guest services in line with Cosmofun s adopted Quality Policy to exceed their expectations and build their loyalty.
Desired Candidate Profile
- Bachelor Degree or equivalent in Hospitality
- Proficiency in using POS
- Good command in English
Company Industry
- Entertainment
- Recreation
- Theme Parks
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Guest Service Agent - Cosmofun-D5M
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com