Guest Relations Officer

Hyatt

Posted 30+ days ago

Experience

2 - 6 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival.

The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Guest Relations operation and administration.

Diploma/ qualification in Hospitality or Tourism Management

Minimum 2 years of work experience as Guest Relations in a hotel.

Well-developed communication and customer relations skills.


Company Industry

Department / Functional Area

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