Guest Relations Agent

Blue Nile

Employer Active

Posted 7 hrs ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Diploma(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  1. Review arrival lists to welcome guests.
  2. Attend to special guests (e.g. VIPs) and answer their inquiries.
  3. Anticipate guest needs and build rapport with customers.
  4. Address customer complaints and escalate to Guest Relations Manager when needed.
  5. Ensure compliance with health and quality standards.

Desired Candidate Profile

  1. BSc/BA in Hospitality Management is preferred.
  2. 1-3 years of previous experience as a Guest Relations Agent in the Boats and Nightlife industry is a Must.
  3. Proven experience in systems such as FOH system or related system.
  4. Proficiency in English; knowledge of additional languages is a plus.
  5. A customer-oriented and professional attitude.
  6. An outgoing personality.
  7. Outstanding communication abilities.
  8. Excellent organizational and time-management skills.


Company Industry

  • Entertainment
  • Recreation
  • Theme Parks

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Guest Relations Agent

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Blue Nile

https://wuzzuf.net/jobs/p/sppz7r4cx0hd-guest-relations-agent-blue-nile-cairo-egypt