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Nationality
Any Nationality
Gender
Female
Benefits
Accomodation, Annual Air Ticket, Annual Bonus, Annual Leaves As Per Labour Law, Food, Life Insurance, Medical Insurance, Paid Leaves, Perks & Benefits As Per Labour Law, Transportation, Visa
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise and support the Guest Relations team in daily operations. Welcome and assist VIP and long-stay guests, ensuring personalized service. Handle guest inquiries, complaints, and feedback with professionalism and efficiency. Coordinate with other departments to fulfill guest needs and special requests. Maintain accurate guest profiles and preferences in the system. Conduct regular team briefings and training sessions. Monitor lobby and reception area standards and ambiance. Promote hotel services and loyalty programs.
Desired Candidate Profile
Minimum 2 years as Guest Relations in a hotel/hospitality industry Good command of the English and Russian languages. Other foreign languages (spoken) an advantage Good computer skills With pleasing personality
Employment Type
- Full Time
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Secretary
- Front Office
- Personal Assistant (PA)
Keywords
- Front Desk Manager
- Gust
- Customer Relations
- Concierge Supervisor
- Guest Service Manager
- Guest Service
- Hotel Operations Supervisor
- Reception Manager
- Front Office Supervisor
- Guest Experience Manager
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Ajman Hotel & Villas by Blazon Hotels
At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success.
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