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Experience
1 - 2 Years
Job Location
Education
Secondary School, Diploma
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Here's your chance to step into the role of Guest Care Attendant – Mandarin Speaker – AIN Dubai - Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include: Greet and assist guests courteously upon arrival and throughout their visit Provide accurate information about Ain Dubai’s attractions, services, and facilities Respond promptly to guest inquiries, concerns, and feedback, escalating when necessary Ensure cleanliness and orderliness in guest areas, including queue lines, cabins, and waiting zones Support crowd control and guest flow during peak hours and special events Monitor guest safety and comfort, reporting any incidents or hazards to the supervisor Assist in the implementation of guest service initiatives and promotional activities Follow all operational procedures and safety protocols to ensure a secure environment
Desired Candidate Profile
The preferred candidate for this role should possess the following experience and credentials: Mandarin speaker High School Diploma or equivalent 1–2 years in a guest-facing role, preferably in attractions, hospitality, or customer service environments Basic understanding of guest service protocols and safety procedures Strong communication and problem-solving skills Ability to remain calm and professional in high-pressure situations Familiarity with point-of-sale or ticketing systems is a plus
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Guest Care Attendant
- Guest Service
- Mandarin Speaker
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DUBAI PROPERTIES GROUP LLC
Dubai Holding Real Estate
Jayanthi
PO Box 500272., Dubai Business Bay, Dubai UAE, Dubai, United Arab Emirates (UAE)