Groups and Events Sales Executive InterContinental

DUTIES AND RESPONSIBILITIES
ESSENTIAL
Respond to group and event inquiries promptly, preparing tailored proposals and checking availability in line with hotel offerings and brand standards.
Prepare accurate contracts, Banquet Event Orders (BEOs), invoices, and supporting documentation, ensuring all details align with client expectations and hotel procedures.
Serve as the primary point of contact for assigned group bookings and events, managing communication, updates, and planning with a high level of professionalism.
Liaise closely with key departments such as F&B, Banqueting, Rooms Division and AV to ensure flawless event execution.
Maintain detailed and up-to-date records in the CRM system, tracking leads, client profiles, confirmations, and follow-ups.
Assist in compiling regular sales and events reports, monitoring timelines and deliverables to ensure all tasks are completed efficiently.
Provide administrative support to the Events and Sales team, actively contributing to team goals, attending briefings and training sessions, and pursuing continuous development.
QUALIFICATIONS AND REQUIREMENTS
Minimum 1 2 years of experience in a similar role within luxury hospitality or events.
Strong interpersonal and communication skills, with a customer-centric approach.
Proficient in Microsoft Office and CRM/event management systems (e.g., Opera Sales & Catering, Delphi).
Exceptional attention to detail, time management, and multitasking abilities
OTHER REQUIREMENTS
Comply with hotel rules and regulations and provisions contained in the employment handbook
Comply with company s grooming standards to portray a professional image of self and the hotel
Comply with time and attendance policies set by the resort
Actively participate in training and development programs and maximize opportunities for self-development
Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.