GRMS Technician

IHG Hotels & Resorts

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To keep things running smoothly, we re searching for a proactive and passionate GRMS Technician to make sure our computers are installed properly, working efficiently and safe from any cyberthreats. Sound familiar?

A little taste of your day-to-day:

Every day is different, but you ll mostly be:

• Ensures all work follows safe work practices and procedures
• Responds immediately to all work requests which concern Health and Safety
• Responds to guest requests promptly in a professional and courteous manner
• Operates, maintains, and programs all GRMS components and cabling
• Ensures the optimum performance of all GRMS equipment and servers by effectively following the preventive maintenance routine
• Evaluates and appropriately respond to equipment usage and energy efficiency
• Completes all work orders with due diligence
• Maintains a daily logbook highlighting problems, solutions, and activities
• Maintain GRMS shop drawings and programming files for each room type
• Maintain equipment catalogue and tagging directories
• Completes tasks as assigned by the IT Director or its delegate
• Maintains health and safety documentation and records for the assigned area
• Reports and documents potential safety hazards
• Participates as directed in the emergency response team
  
  

What We need from you:

• A bachelor s degree in computer science from a reputed institution
• Effective verbal and written communication skills
• Strong analytical and statistical skills demonstrated through previous experience of use of spreadsheets
• Strong knowledge of hotel technology principles and practices
• Familiarity with organization design models and decision-making framework
• Effective presentation, communication, consulting and interpersonal/consensus-building skills to provide information to management and colleagues