Graduate Documentation Executive

ESLSCA University

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Purpose:

Responsible for engaging directly with graduates to manage their documentation requests (certificates, transcripts, etc.) and supporting the university s relationship with alumni by maintaining systematic records and offering continuous support beyond graduation.

Job Description:

  • Serve as the primary point of contact for graduates requesting official documentation.
  • Coordinate the issuance and delivery of certificates, transcripts and other official academic documents.
  • Maintain and update alumni records.
  • Ensure accuracy, confidentiality and proper archiving of graduate files.
  • Provide timely updates to graduates on documentation status and delivery.
  • Support alumni related communications and services.
  • Collaborate with relevant teams to streamline documentation workflows and improve response time.
  • Support feedback collection from alumni to enhance post-graduation services

Desired Candidate Profile

Job Requirements:

  • Bachelor's degree in business administration, Education or a related field.
  • 1 3 years of experience in academic services, student records or alumni relations.
  • Fluency in English is required.
  • Call center or customer service experience is a plus.
  • Strong interpersonal and communication skills.
  • Excellent organizational and follow-up abilities.
  • Ability to manage sensitive data with confidentiality and professionalism.
  • High attention to detail and a strong sense of accountability.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with student record systems is preferred.

Company Industry

  • Education
  • Training
  • Teaching
  • Academics

Department / Functional Area

  • Administration

Keywords

  • Graduate Documentation Executive

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ESLSCA University

https://wuzzuf.net/jobs/p/oh9ytnhtw6pj-graduate-documentation-executive-eslsca-university-giza-egypt