Job Description

Roles & Responsibilities

Job Summary

Establish and maintain links with Immigration, Ministry of Interior, Ministry of Foreign Affairs, Economic Departments, Ministry of Commerce & Industry, Ministry of Administrative Development, Labor & Social Affairs, Embassies and Consulates and other private and public sector entities.

Essential Duties and Responsibilities

Lead the Government Relations departments to process visas and any other administration related duties that may arise in daily operations.
Research and monitor government activities that could affect the organizations business, associates and guests.
Acts as an ambassador for Rosewood Doha at various government meetings. Builds and maintains professional relationships with members of federal, state, and local government entities and agencies.
Obtains employment visa and residence permits for Rosewood Doha employees and their dependents. Arranges for visit visas for employees through Embassies and consulates whenever is necessary.
Arranges and gives guidance for medical tests for employees, dependents for the processing of residence visa.
Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures.
Arranges for cancellation or transfer of visas as requested by Talent and Culture. Ensure that all relevant documents are submitted periodically to the immigration / labour office with regard to cancelled / absconding employees in order to be deleted from the hotel s sponsorship list.
Monitor the renewal of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
Receives requests from managers, departments and individual employees to secure visas, residences, medical tests, etc. on a daily basis, seeks the necessary clarifications and documents from the concerned parties, prioritizes and includes in the planned daily workload sheet.
Maintains a record of expiry dates of residence permits, visas, and ensures renewal in time to avoid fines and complications.
Arranges ID cards for the employees of Rosewood Doha & its subsidiaries.
Involve & assist in Talent & Culture operations as and when required.
Receives a varied amount of service requests, which are diversified in nature.
Arrange Qatar ID Card for all Rosewood Doha employees.
Work closely with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Standard Responsibilities

Comply and adhere to the Rosewood company policies.
Take on other tasks in addition of the ones stated, in a reasonable framework.
Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained.
Model the company s culture, vision, mission, and core values at all times.
Keeps abreast of newest trends and innovations in the hospitality industry and within Talent & Culture.
Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.
Maintain effective communication within the department and ensure that the Director of Talent & Culture is kept well informed of any problems/queries that have arisen.
Report any problems/complaints to the Director of Talent & Culture
To attend any department training sessions and/or meetings required.
To liaise with other departments to ensure good communication and offer support.
To be fully conversant with the Rosewood Doha s Journey Book and T&C Policies & Procedures.
Supports the hotel operation in times of demand.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.

Health & Safety

Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
Report any defects in the building, plant or equipment according to hotel procedure.
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
Be fully conversant with:

Regulations
Risk Assessments for your department
Hotel Fire & Bomb Procedures

Government Relations Manager Rosewood Hotels and Resorts

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