Goldstar Inside Sales Representative UK market

Pens.com

Employer Active

Posted on 17 Sep

Experience

1 - 3 Years

Job Location

Tunisia - Tunisia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Be the main internal contact for all assigned accounts/contacts/leads, with a primary focus on top accounts, and responsible for relationship development with those accounts/contacts/leads within your assigned region(s).
  • Build customer relationships with existing clients by reaching out via phone calls & emails to increase the likelihood of them using Goldstar services again.
  • Engage with potential new customers by initiating meaningful conversations to understand their needs and introduce Goldstar s value proposition.
  • Identify key decision-makers within target businesses and establish initial contact to generate interest in Goldstar s services.

New Business Development & Customer Acquisition

  • Proactively research and identify potential new business opportunities within the assigned region.
  • Leverage multiple outreach strategies including strategic calling, personalized emails, and social media engagement to connect with new prospects.
  • Nurture leads through consistent follow-ups, addressing their needs, and positioning Goldstar as their preferred supplier.
  • Collaborate with Marketing to leverage lead-generation campaigns and convert inquiries into sales opportunities.
  • Maintain an active pipeline of potential new customers and track interactions in the CRM system.

Responsible for all Pre-Sales activity (Including but not limited to)

  • Prepare detailed quotations.
  • Prepare visuals, story boards, pre-production samples (including speculative visuals), and provide suggestions when needed.
  • Consult with clients regarding their needs and specific briefs.
  • Make sure clients receive requested products and services in a timely fashion.
  • Identifies opportunities to grow business with new & existing clients.

Provide Proactive Account Management

  • Apply follow up strategies on all quotations and enquiries.
  • Following up on orders and gaining feedback.
  • Introduce Goldstar Marketing / Selling tools to customers to increase the likelihood of them using Goldstar services again.
  • Chase Repeat (anniversary) orders and business.
  • Gain customer feedback on service and recommend improvements.
  • Build and maintain detailed customer profiles in the CRM system.
  • Support OM and Care Team to Manage and resolve client service and order issues when needed.

Product and decoration expertise

  • Be a product expert in all facets of what Goldstar offers, the features, and benefits.
  • Keep up with industry trends and the competitive landscape.

Teamwork, personal and business improvement

  • Contribute with ideas and feedback at weekly meetings.
  • Take full responsibility for managing time and daily activities.
  • Actively participate in all training and development activities.
  • Meet and exceed monthly sales targets (Revenue) and goals (KPIs) by performing all the above to the highest standard.
  • Request support and guidance when not sure on daily tasks & initiatives.
  • Support other Inside & Field sales team members and territories as required.
  • Any other duties or activities as directed.

Desired Candidate Profile

Previous experience

  • 1-2+ years of inside sales/account management.
  • Experience communicating with customers via email, chat, and other written communication channels.
  • Exceptional time management skills and experience prioritizing high value tasks.
  • Demonstrated previous measurable success in a sales role is a distinct benefit.
  • Experience working with promotional merchandise distributors is also a plus, but not essential.

Key Skills and Attributes

  • Fluent written and spoken English to a high standard is essential.
  • Self-motivated, with initiative, and able to work in a self-directed entrepreneurial environment.
  • Ambitious and driven, with an ability to work to targets.
  • Strong telephone and writing manners: courteous, clear speech, and the ability to build strong customer relationships over the telephone and via email. Proactive in reaching out to new and potential customers.
  • Great problem-solving skills and an ability to stay calm and professional under pressure.
  • Great listening skills and attention to detail is crucial. Demonstrated ability to match client needs with product features and benefits.
  • A sense of urgency and the desire to respond quickly to customer requests, providing first-class service.
  • Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.
  • Team Player with great organization skills.

Company Industry

  • Advertising
  • PR
  • Event Management

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Goldstar Inside Sales Representative UK Market

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Pens.com

Based in Dundalk, Ireland, Goldstar is one of Europe`s fastest growing TRADE ONLY customised promotional product suppliers and offers a unique range of writing instruments, stationery, bags, drinkware and more!

From setting new standards in full-colour decoration to offering all-inclusive pricing, services and tools, Goldstar is known for creating an easier way to do business in promo through our Simplicity business model.

We believe in making things simple

u>All-Inclusive Pricing/u> br>We passionately believe in making life as easy as possible for our partners, so we introduced a very simple and transparent all-inclusive pricing policy. All-inclusive pricing means just that product cost, set-up cost, handling cost, print cost and delivery are all included in one easy price. Nice, eh? We understand that our customers are busy and want to make life as easy as possible for them.

u>Multiple Branding Options & Quick Std. Production/u> br>Our goal here at Goldstar is to give our distributor partners the best-in-class decoration options to promote each customer s brand in as little time as possible. Whether you re looking for the largest engraving size, or a full colour imprint, our multiple imprint options offer more creativity, more flexibility, and more branding potential than anyone else on the market with production starting in only 24/48 hours.

u>Deep Inventory & Low MOQs/u> br>We hold significant stock levels in Europe for many key lines. Whilst others in the industry experience well documented stock issues, we are typically well stocked and offer MOQ's starting at 100 units, meaning fewer headaches for customers!

u>Creative Sales & Marketing Tools/u> br>We truly believe that marketing and sales resources like unbranded and customisable catalogues, product flyers, high-resolution images, samples, virtual designs and content resources like our social media library, are key tools for any distributor to have in their toolkit. That s why we ve committed to creating FREE in-demand tools for our distributors.

u>Equal Opportunity Employer/u> br>Goldstar is an equal opportunity employer and encourages applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Read More

https://eihb.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2894

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