Global Visa Consultant
Marcopolo Holidays
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Relationship Building: Establish and maintain long-term relationships with clients by offering ongoing support, updates, and expert advice on tourist visa-related matters.
Communication & Client Education: Clearly and effectively communicate with clients, providing timely updates, educating them on the visa process, timelines, and requirements to ensure they are fully informed at every step.
Sales Mindset: Approach each client interaction with a sales-driven mindset, focused on achieving sales targets while providing exceptional service and always keeping the best interest of the client at the forefront.
Continuous Improvement: Proactively seek opportunities for continuous process improvement and stay informed of changes in visa regulations and procedures to keep services current and compliant.
Leverage Technology: To streamline the visa application process, utilize digital tools for efficient document management, and stay updated with the latest tech advancements to enhance service delivery.
Requirements
- Minimum of 2 years experience in visa consulting or a related field in an operation &/or sales &/or customer service capacity, specifically in tourist visa processing.
- Competent with the array of Microsoft 365 Suite applications (Teams, Outlook, etc.).
Company Industry
- Travel
- Tourism
Department / Functional Area
- Ticketing
- Reservations
Keywords
- Global Visa Consultant
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